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Coutts Concierge - elite personalised service

Members of Coutts Concierge can now access our award-winning service online, in addition to speaking directly to our expert lifestyle managers by phone or email.

Our personalised concierge service is based around one idea - to deliver exactly what our members ask for. Coutts members are served by our 550 expert lifestyle managers based in London and our 17 other offices worldwide.

Drawing on their professional backgrounds which include the dining, travel, music, theatre and sports industries, our experts have built up incredible relationships over the last 18 years, giving us unique levels of access and buying power worldwide.




As a member of Coutts Concierge you have priority access to the world's most sought after restaurants including Chiltern Firehouse, Hakkasan and the French Laundry. You will be able to request tables online or speak to our team of industry specialists for recommendations.


If you'd like to see your favourite band live, cheer on your team from the best seats in the house or see a top theatre show, our experts can help. We have direct access to a live allocation of tickets at all major venues such as the O2 arena, the SSE Hydro and the Eventim Apollo - we have the best chance of getting the tickets our members want.

Bespoke requests

No matter what your request, we are here for you 24/7. In our time we've organised birthday parties with performances from famous singers, proposals at 2000ft in the air, and even a chess match with a grand master. Use our expertise to make every day extraordinary.

Hotels and flights

We are partnered with the top hotels in the world including St. Regis, Rocco Forte, Four Seasons and Shangri-La where our members can access exclusive upgrades and benefits. We are also partnered with major airlines such as British Airways, United Airlines and Etihad.

Our members can opt for rates on most hotels and flights which are significantly cheaper than you'll find elsewhere. Unlike a travel agent the price we get is the price you pay. Our revenue comes from our subscriptions rather than commissions.